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Show Customers How Much You Appreciate Their Business This Holiday Season – or Anytime of Year!
Did you know that it costs five times as much to land a new customer as it does to keep an existing one? One of the best ways to retain customers is appreciation. Here are eight ways to thank your customers for their loyalty!
Join the Conversation! What Is the Best Customer Service You Have Received?
Customer service stories inspire me and make me wonder how I (and each member of our organization) can apply that same level of service to our customers, talent, and staff. With this in mind, I recently asked my team: what is the best customer service you have received? Check out their responses, and then share your story on our Facebook page.
5 Ways to Stand Out in a Company Meeting (in a Good Way!)
If you want to advance your career, you need to raise your visibility in the workplace, and that often starts in the conference room. It’s the one place where you will consistently have the opportunity for your voice to be heard. The following strategies are some of the simplest ways to make your next meeting work for you.