It isn’t always easy to determine when to hire. Hire too soon, and there may not be enough work to go around. Drag your feet, and your staff will struggle. Luckily, there are signs that can point to the need for additional staff.
Category Archives: Employer Tips
More than 52 percent of people are unhappy in the workplace — and nearly 70 percent are disengaged. But all is not lost. Here are ten ways you can take an active role in your employees’ satisfaction and happiness.
It’s become a common problem: candidates are accepting multiple offers and then not showing up on day one – aka, ghosting their employers. This is not only frustrating to employers, it’s costly too. Luckily, there are steps you can take to reduce it.
To remain competitive in today’s talent-driven market, successful employers are embracing these hiring trends. Check them out – and request your copy of our 2019 Salary Guide!
When it comes to hiring the best and the brightest, you’ve got to act fast. Recruitment has become a free for all, and your business likely needs a new strategy to attract the best. Here are six creative recruiting techniques you should consider to fill your next vacancy!
Did you know that it costs five times as much to land a new customer as it does to keep an existing one? One of the best ways to retain customers is appreciation. Here are eight ways to thank your customers for their loyalty!
Customer service stories inspire me and make me wonder how I (and each member of our organization) can apply that same level of service to our customers, talent, and staff. With this in mind, I recently asked my team: what is the best customer service you have received? Check out their responses, and then share your story on our Facebook page.
The US is facing a talent shortage — a shortage to the tune of 6.6 million jobs! The competition is fierce. And that’s why employer branding has become an important part of talent acquisition and retention. In fact, it may be just as important as the marketing strategies you use to woo customers. Here are my six go-to strategies that benefit both employers and employees.
We all appreciate good customer service but don’t always take time to recognize it. This year, make a point of showing your appreciation to employees who really understand your customer base by celebrating Customer Service Week. Here are a few of our favorite ways to celebrate!
As the weather gets colder and the leaves start to turn, it’s not just fall that’s on the horizon. It’s also time to start thinking about your staffing needs for the upcoming year. Here are five steps I recommend when developing a strategic – and successful! – staffing plan for 2019.