How to Build an Employee Onboarding Process
You’ve reviewed resumes, conducted interviews, and offered a job to the top candidate with the skills, experience, and traits to fit your company culture. Your candidate accepted and is ready to get to work. Are you? Do you have an onboarding plan in place?
An employee onboarding process is a formal way of welcoming new employees and offers a number of benefits:
- Increases profitability by creating a strong start
- Engages the new employee by setting expectations early and often
- Ensures initial experiences are similar regardless of position
- Improves retention by lowering the risk of an unsuccessful transition
Follow these steps to ensure that new employees have everything they need to be successful:
1. Prepare for the first day
Make a great first impression by showing that you’re prepared. Before new employees start, call or email to confirm parking, expected arrival time, dress code, and who to ask for upon arrival. In addition, take time to:
- Set up workstations, including computers and office supplies
- Have training materials and new employee paperwork ready
- Assign someone to greet new hires upon arrival
2. Make introductions
Introduce new hires to the team and their mentors during the first week. Mentors make onboarding more efficient. They’re there to answer questions and help new employees get to know their co-workers.
3. Establish a training plan and schedule
Create personalized training schedules that outline tasks to learn and who will teach them. Share the schedules and learning materials with the new hires so that they can prepare for each day of training. Make sure that your trainers block their schedules so that they can give full attention to training.
4. Define expectations
Make sure that new hires have a clear understanding of their job duties and expectations. Explain the roles of key team members, how the team works together, and the company’s processes and procedures. Begin assigning tasks early to boost productivity and help new employees quickly make a contribution.
5. Schedule regular check-ins
Above all else, keep lines of communication open. As a rule of thumb, check in with new hires every day for the first week and then weekly for the first 90 days to establish open dialogue from the very start.
There you have it! An onboarding process is the best way to guide new hires toward productivity and peak performance, while providing the resources they need to be successful.